Position Overview

Ledgent Finance & Accounting's client is currently seeking a skilled Credit and Collection Specialist to join their team in Phoenix, Arizona. This role involves performing business-to-business collections and ensuring effective management of accounts receivable. The ideal candidate will be detail-oriented with excellent customer service skills and the ability to manage vendor relations effectively.

*This is an on-site position

Responsibilities

• Perform day-to-day collection activities on assigned accounts receivable portfolio.
• Review delinquent customer payment trends and take corrective actions as needed.
• Negotiate and manage customer payment plans to ensure timely payments.
• Maintain a professional and customer service-oriented approach with customers.
• Research and provide necessary documentation for collection or credit memo processing.
• Provide various accounts receivable reports to the Supervisor of Credit & Collections.

Qualifications

• 2+ years of experience in Business-to-Business (B2B) collections within a large company, multi-state environment.
• Experience in the construction industry is highly desirable.
• Knowledge of fair debt, collection management, and state commercial laws preferred.
• Understanding of construction lien laws preferred.
• Effective collaborator with excellent verbal and written English communication skills.
• Proficient computer skills in MS Office; advanced skills in Excel.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated problem-solving skills and ability to make timely decisions.

Required Work Hours

The position requires standard business hours, Monday through Friday, with flexibility for occasional additional hours as needed.

Benefits

The company offers a comprehensive benefits package, including health, dental, and vision insurance, a retirement savings plan, and paid time off.

Additional Details

Salary Range: $25 - $27 per hour.

Location: Phoenix, Arizona (in-office).

Education Requirement: High School diploma required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.